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"Floortex was willing to work with me and install new engineered wood floors over a hydronic radiant heat system and on a diagonal to help our small home feel bigger! I was surprised there wasn’t a smell from the sanding and finishing they did on site even a few days later. The floors are beautiful and soft to to the touch with bare feet & I love that I’m not blinded by glare/reflection when the sun comes in the windows! As an Interior Designer, I will continue to hire Floortex for my client’s homes too!"
A.H. Oakland, CA
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“Excellent service, attention to detail and follow through. I recommend you contact Rudy Hassid before beginning any new flooring or refinishing project. We had some issues with existing Maple floors that were recently refinished, stained and coated by a local installer. He came out to the our house and consulted with us for an hour or so. Rudy looked at the areas we were concerned about, he did some measuring and testing, and was able to help us figure out a less costly solution to our problems. I would most certainly go back to him in the future when it’s time to replace the older refinished floors with a new product.”
Rick C. Sausalito, CA
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“We needed someone on short notice to refinish our hardwood floors in our Tiburon house. Jeff and the team at Floortex came highly recommended and did not disappoint. They were responsive, were able to work with our remodel schedule, and a fair price. The end result was great as well.”
David K. San Francisco, CA
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“We just finished carpeting a large area in my home. After speaking with people at three different carpeting stores and getting quotes, it was an easy decision to go with Floortex of San Rafael. All three had very similar quotes so the differentiating factor was an understanding of our needs and responsiveness. From the beginning, Sonya was fabulous. She is incredibly customer oriented, efficient, patient and knowledgeable. She listened and came up with the best recommendations. The crew she sent was fantastic. They moved heavy furniture with ease, were incredibly careful and did a great job in small spaces which required careful cutting. Definitely stop by their location if you are looking for carpet.”
Leslie G. Mill Valley, CA
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“Daren, Alberto and the whole crew were not only great at counseling and helping me pick out the right color of stain and finish, but worked within my schedule and were very courteous. Their follow-up after was quite impressive. They even helped me put pads on chair legs and move everything back. I highly recommend them to my clients and friends.”
Stephanie P. Santa Rosa, CA
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“Kathy B at FloorTex is a gem! She is incredibly patient and knowledgeable of all the flooring and window coverings in the store. I believe as humans, we are life time learners – did I learn something new when I came in! There are soo many “tech” options and textures to floors than I thought. We are not ready to invest in our flooring just yet. However, we had such a good experience with Kathy that when my brother-in-law was ready to remodel his floors we recommended Kathy. He was pleased to see that the location was very close by to his work and loved the tour that Kathy gave. If you are looking for flooring, Kathy literally has you covered!”
Rachelle B. Concord, CA
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“The Danville Floortex Design First Choice Abbey will go above and beyond to satisfy the customer. My Mom and I met with Kathy in the office to choose carpet for two bedrooms. They’re contemporary, knowledgeable and honest about the delivery and installation schedules. She communicated with us every step of the way. The installers were on time, extremely polite and fast. This office and staff makes it an enjoyable experience with a family-like atmosphere. We had put a down payment with a well known commercial carpet dealer with stock on hand and a shorter install delay, but it would have been more expensive and we felt treated more like a job number instead of people. I cancelled and got my deposit back. Once we engaged with Floortex Design, the personable service and responsibility to the customer was worth it.”
Sean C. Walnut Creek, CA
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“I cannot say enough about how truly wonderful my experience was with this store. Marvetta is an angel and I absolutely love her. She took care of my carpet needs from start to finish. Kelly was the installer and oh man was he amazing as well. He went above and beyond to make sure that everything was so perfect and to my satisfaction. If and when I ever need carpet again I will be going back.”
Rusti S. Vacaville, CA
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“WOW – What a Wonderful World this would be if all retail experience were like the one my wife and I experience with Floortex Design Abbey Floors of Vacaville – from the first phone call to come back for a closet finish everyone and everything was top notch – Marvetta (office manager and our sales contact person) was very Personable, Patient and Professional (as you can see I am a fan of word alliteration) – she correctly advised on the carpet selection and the order arrived ahead of schedule – she was always pleasant no matter what we ask and kept us informed throughout the process. Then came the installers the next day after the shipped carpet arrived at the warehouse – Antonio and his brother Carlos were Energetic, Efficient and just plain Excellent – they did many large areas and stairs with perfection and in a timely and respectful manner. Plus the price was much lower than three other companies that gave us quotes on comparable carpet installation. To sum it up – lowest cost – highest service – we recommend them!”
Kevin B. San Francisco, CA
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“We absolutely had a wonderful experience choosing our flooring and having it installed. The office manager Marvetta and her assistant Melanie are awesome! Their customer service was amazing and we would give them 10 stars if we could!!!!! Very personable and helpful. We will definitely go to Floortex in the future.”
Patricia D. Stockton, CA
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“Joe Imel from Floortex is very efficient and has great customer service. I depend on my contractors to do a good job at the price they quote and he does just that. I will recommend Joe to anyone that needs new flooring.”
Mary M. Grass Valley, CA
